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SUMMARY OF POSITION: ±â¼ú¿µ¾÷
ROLE PURPOSE:
- Responsible for the achievement of the sector plan, while primarily focussing on the Semiconductor Segment, for orders and opportunity development for the all Malvern Panalytical products.
- Managing Malvern Panalytical¡¯s relationship with semiconductor and wafer/crystal customers through strategic planning and value-based selling.
- Proactively developing ¡®business¡¯ by engaging and collaborating with customers.
- Ensuring best possible coverage, representation and customer satisfaction levels for developing the Malvern Panalytical portfolio.
- Provide sales leadership and pre-sales activity to maximise the successful conversion of sales opportunities for the Malvern Panalytical portfolio.
REPORTING LINE:
- Line Manager: Sector Sales Manager, Advanced Materials
RESPONSIBILITIES:
- Contribute to achieving the sector plan through sales of the Malvern Panalytical portfolio relevant for the semiconductor and crystal/wafer industry and related R&D
- Achieve pre-established sales quota and profitability targets,
- Represent Malvern Panalytical at trade shows, workshops and seminars
- Contribute to the (sector) team effort to grow the country and territory (sector) business
- Grow the opportunity pipeline through strong and proactive outbound prospecting
- Travel throughout the assigned territory to call on existing and prospective customers
- Develop and maintain strong relationships with accounts, aiming at developing the Malvern Panalytical brand, maximizing customer satisfaction, business retention and growth
- Demonstrate value-based selling, using the Miller Heiman approach.
- Support Large and Strategic Account Management programs (LAMP & SAMP)
- Use Salesforce Lightning CRM software and other technology tools to maximise business productivity and improve communications within the Malvern Panalytical and with customers
KEY PERFORMANCE INDICATORS:
- Sales and orders volume
- Conversation rate of Marketing Qualified Leads (MQLs) into Sales Opportunities
- Sales Opportunity conversion rate to orders
- Activity metrics in the Opportunity pipeline
- New Business Development aligned to strategic growth initiatives
COMMUNICATION:
- Customer and Supplier Communication
- Regular communication using latest technology tools.
- Internal Communication
- Regular but effective and efficient communication with Sector Sales Manager, Sector sales
- team, Segment Marketing, Territory Marketing, Product Management, Inside Sales, Technical
- Specialists and Application Scientists.
SKILLS AND KNOWLEDGE REQUIRED OF THE JOB HOLDER:
- BSc or MSc or PhD Chemistry, Chemical Engineering, Physics or related field of science.
Skills & Experience
- Well informed and connected to the semiconductor and/or wafer industry and R&D
- At least 2 years¡¯ experience selling scientific instruments/equipment/systems (e.g. spectroscopy, microscopy, image analysis, x-ray analysis, particle characterisation) in Account Manager – Advanced Materials semiconductor/wafer manufacturing or a closely related segment
- Experience with X-ray-based semiconductor metrology techniques is a strong plus
- Action oriented and self-driven for results
- Excellent verbal, written, and presentation communication skills
- Ability to work independently, with initiative and good, ethical & business judgment
- Strong organisational, planning and time management skills.
- Strong interpersonal skills and a good listener
- Substantiated capability to negotiate and close business.
- Adaptive to dynamic and changing environment
- Mature disposition, positive attitude and strong sense of commitment
- Ability and willingness to travel frequently
Knowledge
- Minimum 2 years¡¯ technical sales of technologies within the Materials Sciences sector
- Will need to be proficient and knowledgeable with the entire Malvern Panalytical product portfolio
- Experience with Salesforce CRM database would be a benefit
- Experience with Miller Heiman sales methodology or equivalent
- Excellent communication, presentation and customer management skills required
- Driving licence required
CORE COMPETENCIES:
- Customer Focus
- Decision Quality
- Drives Results
- Communicates Effectively
- Self-Development
- Collaborates
ENVIRONMENT AND HOURS:
- The position requires the employee to have permanent residence at an approved location within the assigned sales regio
- This position requires that the employee be available for unrestricted travel within North America and Europe
- This is an exempt position, there is an occasionally need to work beyond without additional remuneration.
Education:
1. Bachelor¡¯s degree preferred, AAS Electronic Technology or equivalen
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